Words Matter #10: Choose learning over knowing

November 10, 2017

Words Matter #10 Choose Learning over knowing


It’s what we think people need.


We’re convinced that’s how we provide value.


We’re certain it’s what we get paid for.

This thinking can be shortsighted and is a heavy yoke to bear.

Rather than having all the right responses, what if we:

  • Ask what others think
  • Learn someone else’s perspective
  • Become curious about contrasting opinions

More asking. Less telling.

More learning. Less knowing.

More curiosity. Less certainty.

Give it a shot.


Click to hone your skills with another topic in the Words Matter series:

Words Matter #9: Say what you want

Words Matter #8: Maximize your conversational influence

Words Matter #7: Face your truth

Words Matter #6: Aim to impact; not impress

Words Matter #5: What’s love got to do with it?

Words Matter #4: Don’t contaminate the conversation

Words Matter #3: It’s not about you

Words Matter #2: Three dead-weight words to leave behind

Words Matter #1: Communicate with power


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