The open door policy is dead

June 5, 2017

the open door policy

It sounds honorable.

Perhaps the words have even come out of your mouth…

“If you need anything, don’t hesitate to come to my office.”

Time passes. Few ever come.

People want your time and attention; what they don’t want is to be the initiator.

The open door policy doesn’t work because engaging leaders aren’t passive.

Get out from behind your desk and connect with the frontline.

Some leaders call it Management By Wandering Around (MBWA) , others call it the Gemba Walk, or Rounding.

It doesn’t matter what you call it. Do it.

March through that open door of yours and enter the lives of people you lead.

Ask. Listen. Affirm. Coach. Encourage. Support.

They’re waiting for you. Will you go?


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